FusionPoint’s first-rate, highly experienced, knowledgeable, and reliable staff are committed to going beyond the expectation of our customers to meet their administrative and clerical expectations.
Administrative & Clerical Support Services
- Full Administrative & Clerical Support Services
- Draft letters & correspondence
- Desktop publishing & word processing
- Answer telephones & relay accurate messages
- Time and expense voucher processing
- Calendar/schedule and travel management
- Mail & fax processing
- File management
Technical Writing & Editorial Services
- Establish documentation & production standards & procedures
- Communicate with authors on editorial & production policies & procedures
- Manage draft, final products, deliverables & schedules
- Convert technical information into easily understandable language
- Prepare operating manuals, guides, manuscripts, reports & publications
- Review copy for errors in grammar, punctuation & spelling
- Check copy for readability, style & agreement with editorial policy(ies)
- Research & verify facts, dates & statistics
- Conduct research & interviews & consult with stakeholders
- Outline process(es) to assist with the development of workplace/operation specific SOPs
- Prepare SOP templates, layout & SOPs
- Provide written instructions for performing tasks in a standardized manner
- Identify roles & responsibilities
- Prepare SOPs in a clear, concise, logical, step-by-step, easy-to-read format
- Review & maintain SOPs